Support

Ordering, bookings & SPEDALIS CLUB help.

Common questions, and how to reach us.

How do I order?

Dining in? Scan the QR code on your table to browse our live menu and order straight to the kitchen. Ordering for delivery or collection? Order online from the live menu.

How does SPEDALIS Club work?

Sign in or create a free SPEDALIS Club account to earn 10 points for every £1 you spend on paid table orders — or double that when you pay with your SPEDALIS BANK balance. Every 150 points unlocks £1 of SPEDALIS credit to spend on a future order. You can check your SPEDALIS CLUB points and SPEDALIS BANK balance any time from your account.

How do I check or use a gift card?

SPEDALIS gift cards can be bought and checked from our gift card page. Your SPEDALIS BANK and SPEDALIS CLUB balances are shown in your account and can be used at checkout.

Can I book a table?

Yes — book a table online at SPEDALIS Crewe. Bookings are confirmed instantly.

I have an allergy — what should I do?

Check our Nutrition & Allergies page for the dietary and allergen information we hold for each item, and always tell our team about a serious allergy before ordering.

Something wrong with an order or payment?

Call us directly and we'll sort it out as quickly as we can.

Found a bug, or have an idea?

Use our Report a Bug / Request a Feature page to let us know — we read every submission.

Contact us

See our full Contact Us page for address, phone, email and opening hours.